This Privacy Policy explains how Progressive Property Management Ltd ("we", "us", "our") collects, uses and protects personal information when you visit our website or use our consultancy and software services. We are committed to handling your data responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Progressive Property Management Ltd is a company registered in England and Wales (company number 10947184), with its registered office at Library Chambers, 48 Union Street, Hyde, Cheshire, SK14 1ND, United Kingdom. We provide consultancy and software services to the property and construction industry. For any privacy queries, contact us at hello@progressive-property.com.
2. Information we collect
We may collect the following types of information:
- Contact details you provide — such as your name, email address, telephone number, company name and role — when you enquire about or use our services.
- Correspondence — the content of messages and communications you send to us.
- Service data — information you or your organisation provide to us in the course of a consultancy or software engagement.
- Technical data — limited information collected automatically when you visit our website, such as your IP address, browser type and pages viewed.
3. How we use your information
We use personal information to:
- respond to enquiries and provide the services you request;
- deliver, manage and improve our consultancy and software services;
- communicate with you about your engagement;
- maintain our records and meet legal, accounting and regulatory obligations; and
- keep our website and services secure.
4. Lawful basis for processing
We process personal data where it is necessary to perform a contract with you, where we have a legitimate interest in operating and improving our business (balanced against your rights), where we have your consent, and where we are required to do so by law.
5. Sharing your information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example, hosting, email and software infrastructure providers), and where required by law or to protect our legal rights. Any third parties acting on our behalf are required to safeguard your data.
6. Data retention
We keep personal information only for as long as necessary to fulfil the purposes set out in this policy, including to satisfy any legal, accounting or reporting requirements. When data is no longer needed, we securely delete or anonymise it.
7. Data security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. No method of transmission or storage is completely secure, but we work to protect your data at all times.
8. Your rights
Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to data portability. You can exercise these rights by contacting us. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
9. Cookies
Our website may use a small number of cookies or similar technologies necessary for its operation and to understand how the site is used. You can control cookies through your browser settings. Where required, we will request your consent before setting non-essential cookies.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "last updated" date revised accordingly.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please email hello@progressive-property.com.